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Data Policy

Last updated: 1 June 2026  ยท  Effective: 1 June 2026

On this page
  • 1. Our Principles
  • 2. Data Controller
  • 3. Lawful Basis
  • 4. Referral Data
  • 5. Data Transfers
  • 6. Sub-Processors
  • 7. Data Breaches
  • 8. Impact Assessments
  • 9. Compliance
  • 10. Contact

1. Our Data Principles

Inizio Global is committed to responsible data stewardship. We process personal data in accordance with applicable UAE data protection law, including Federal Decree-Law No. 45 of 2021 on Personal Data Protection.

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Purpose Limitation

Data is collected for specific, explicit purposes and not processed beyond those purposes.

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Data Minimisation

We collect only data that is adequate, relevant, and limited to what is necessary.

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Accuracy

We take reasonable steps to ensure data is accurate and kept up to date.

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Security

Appropriate technical and organisational measures protect data at all times.

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Storage Limitation

Data is retained only for as long as necessary and then securely deleted.

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Accountability

We maintain records of processing activities and are responsible for demonstrating compliance.

2. Data Controller

Inizio Global DMCC is the data controller for personal data processed through the Platform. We determine the purposes and means of processing and are responsible for compliance with applicable data protection law.

Where partner agencies use the Platform to manage their agents, they may act as independent data controllers in respect of their agents' personal data. Each party is responsible for its own compliance obligations.

3. Lawful Basis for Processing

We rely on the following lawful bases for processing personal data:

  • Contract performance โ€” processing necessary to deliver the Platform services and manage referral agreements
  • Legal obligation โ€” processing required by UAE law, including AML/KYC obligations and regulatory reporting
  • Legitimate interests โ€” fraud prevention, platform security, and analytics to improve services
  • Consent โ€” for optional communications, marketing, and non-essential cookies

Where we rely on consent, you have the right to withdraw consent at any time without affecting the lawfulness of prior processing.

4. Referral Data Handling

The Platform involves submission of customer personal data by agents as part of financial product referrals. The following standards apply:

Consent Requirements

Agents must obtain explicit informed consent from customers before submitting their data to the Platform. Consent records must be retained and may be audited by Inizio Global or the relevant bank.

Data Accuracy

Agents are responsible for the accuracy of data submitted. Inizio Global will pass referral data to banks and FIs as submitted. Correction of inaccurate referral data must be requested promptly.

Customer Rights

Customers whose data has been submitted may exercise rights directly with Inizio Global by contacting privacy@inizioglobal.com. We will liaise with the relevant agent and bank to fulfil such requests.

5. International Data Transfers

Inizio Global operates primarily within the UAE. Where data is processed or stored outside the UAE, we ensure appropriate safeguards are in place including:

  • Standard contractual clauses approved by the UAE Data Office
  • Transfers only to jurisdictions with adequate data protection standards
  • Data processing agreements with all international sub-processors

6. Sub-Processors

We engage trusted sub-processors to support Platform operations. All sub-processors are bound by data processing agreements and may only process data as instructed by Inizio Global.

A current list of sub-processors is available on request. We will provide 30 days' notice of any material changes to our sub-processor arrangements.

7. Data Breach Procedures

In the event of a personal data breach, Inizio Global will:

  • Assess the breach within 24 hours of detection
  • Notify the UAE Data Office within 72 hours where required by law
  • Notify affected individuals without undue delay where the breach poses a high risk
  • Document the breach, its effects, and remedial measures taken

To report a suspected data breach, contact security@inizioglobal.com immediately.

8. Data Protection Impact Assessments

We conduct Data Protection Impact Assessments (DPIAs) for new or changed processing activities that are likely to result in high risk to individuals, including large-scale processing of sensitive financial data. DPIAs are reviewed annually and updated as needed.

9. Regulatory Compliance

Inizio Global's data practices are designed to comply with:

  • UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection
  • DIFC Data Protection Law (DIFC Law No. 5 of 2020)
  • UAE Central Bank Consumer Protection Regulations
  • UAE AML/CFT Federal Decree-Law No. 20 of 2018

We conduct annual compliance reviews and maintain a register of processing activities as required by applicable law.

10. Contact

For data policy enquiries, to exercise your rights, or to report a concern:

Data Protection Officer
Inizio Global DMCC
DIFC, Dubai, United Arab Emirates
Email: privacy@inizioglobal.com
Security incidents: security@inizioglobal.com

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